FAQ
PLAN YOUR VISIT
Good Questions.
Fresh Answers.
Everything you need to know before eating, drinking, exploring, or spending the day with us at Kern’s.
Explore the FAQsBEFORE YOU ARRIVE
A Little Help
Before You Head Over
From parking and pets to food, events, and game days, we’ve gathered the answers to our most frequently asked questions.
Don’t see what you’re looking for? Our team will be happy to point you in the right direction.
THE NEED-TO-KNOW
Frequently Asked Questions
Visit & Hours
What are Kern’s general hours?
Our general property hours are:
Individual restaurants, bars, and shops may keep different hours. Visit their individual pages or social channels for the most current schedules.
What are your holiday hours?
Kern’s remains open on most national holidays, although individual tenant hours may be limited. The property is fully closed on Thanksgiving Day and Christmas Day.
For holiday-specific updates, including Easter and New Year’s Eve, check our website announcements and social media as the date approaches.
Is on-site parking available?
Yes. Free on-site parking is available for Kern’s guests. During especially busy periods, overflow parking may be directed to the Riverwalk Garage, accessible from Blount Avenue and Mimosa Avenue.
On University of Tennessee home game days, the main lot is reserved for paying Kern’s guests. Keep a same-day purchase receipt visible on your dashboard if you leave the property.
Designated game-day parking may also be offered through individual day passes or season passes.
Is Kern’s accessible for guests with disabilities?
Yes. Kern’s offers accessible parking, accessible entrances, and interior pathways designed to meet ADA accessibility standards.
Can I reach Kern’s by bike or public transportation?
Yes. Kern’s is located near a KAT bus stop serving routes 41 and 44. Bike racks are also available throughout the property for guests arriving by bicycle.
Events & Group Experiences
Do you accept reservations for groups?
Seating throughout the open market is first-come, first-served and cannot be reserved.
Eggspectation accepts restaurant reservations when arranged directly with its team. For private events or organized group gatherings, explore our dedicated event spaces and submit an inquiry.
Explore Event SpacesDoes Kern’s host live music and public events?
Absolutely. Kern’s regularly hosts live music, markets, outdoor entertainment, movie nights, watch parties, community programming, and seasonal experiences.
See What’s HappeningWill you show University of Tennessee games?
When the game is available through local broadcast channels, we generally show it on screens throughout the indoor market and outdoor event lawn.
Follow Kern’s on social media for specific watch-party announcements and game-day details.
What should I bring to an outdoor watch party?
Bring your Tennessee gear, a comfortable lawn chair, and your favorite people. Food and drinks can be purchased from Kern’s vendors throughout the event.
Dining Experience & Policies
Are gluten-free, vegetarian, or vegan options available?
Many Kern’s vendors offer gluten-free, vegetarian, vegan, or otherwise dietary-conscious selections. Availability and preparation practices vary by vendor.
Review each vendor’s menu and speak directly with its team regarding ingredients, preparation, and allergy concerns.
Explore The HallIs online ordering or takeout available?
Many vendors offer online ordering, takeout, or delivery through their own websites and third-party services such as DoorDash, Grubhub, and Uber Eats.
Visit the individual vendor’s page for its current ordering options.
Are alcoholic beverages available?
Yes. Licensed bars throughout Kern’s serve craft beer, wine, cocktails, and nonalcoholic options. Alcohol is only served through approved bar areas and is not available at every food counter.
Can I bring outside food, drinks, or a birthday cake?
Outside food and beverages are not permitted, including birthday cakes. Exceptions may be made for infant feeding needs and medically necessary dietary requirements.
Does Kern’s accept cash?
Kern’s is a cashless property. Vendors accept major credit cards, debit cards, and contactless payments.
Digital Kern’s gift cards are accepted at most participating vendors. Current exclusions include F45, Orange Nail Spa, and Eggspectation.
How does ordering and seating work?
Kern’s is a casual, premium dining hall. Choose a vendor, place your order directly at its counter, and find an available seat throughout the indoor or outdoor common areas.
Traditional host and table service are not provided outside of Eggspectation.
Facilities & Guest Amenities
Is Kern’s family-friendly?
Yes. Kern’s offers food choices for a wide range of tastes, plenty of casual seating, and outdoor lawn space for families to enjoy.
Certain bar counters, lounges, and the rooftop may become restricted to guests ages 21 and older during designated hours or special events.
Is Kern’s pet-friendly?
Yes—we love welcoming four-legged guests to our outdoor event lawn. Water bowls are available, and pets must remain leashed and supervised at all times.
Please clean up after your pet or notify a member of our porter team if you need assistance.
For health and safety reasons, pets are not permitted inside the market. Trained service animals are always welcome in accordance with ADA requirements.
Is complimentary Wi-Fi available?
Yes. Complimentary guest Wi-Fi is available throughout the market.
Are complimentary water stations available?
Yes. Complimentary water stations are located throughout the market for guest use.
Are baby changing stations available?
Yes. Changing stations are available in multiple restrooms throughout the market.
Does Kern’s sell branded merchandise?
Kern’s merchandise is not currently available, but we hope to introduce it in the future. Subscribe to our newsletter and follow us on social media for updates.
Vendor & Tenant Partnerships
How can I apply to become a vendor or tenant?
Complete the Kern’s tenant leasing inquiry form with information about your business and proposed concept. A member of the appropriate team will review your submission and follow up when an opportunity aligns.
Submit a Leasing InquiryBuilding & History
What is the history of Kern’s Bakery?
The landmark building opened as Kern’s Bakery in 1931 and became one of East Tennessee’s most recognizable regional bakeries.
Today, the restored property brings new life to its original industrial character. Historic steel beams, wood ceilings, flooring, and architectural details remain part of the experience.
Explore Our HistoryFeedback & Support
Who should I contact about a concern or recent visit?
We value guest feedback. Submit the contact form with details about your experience so the appropriate member of our team can review it and respond.
Contact the Kern’s TeamSTILL CURIOUS?
We’re Happy to Help.
Send us your question and we’ll make sure it reaches the right person on the Kern’s team.
Contact Us

